Category Archives: Heavy Duty Diagnostic Tools

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Caterpillar SIS Basic Instuction

Contents:

1. What is CAT SIS

2. Hardware – Software Recommendations

3. What’s Required to Run SIS

4. Get Files from Downloads Page5. Install SIS DVD Software6. Starting SIS – Web / DVD / Network

7. How to Start – Product Identification8. Searching for Information – Parts or Service

9. SIS 2010A – 2D Hot-pointing

10. Printing

What is Service Information System (SIS)

SIS is the electronic service tool that dealers, customers and employees rely on for their parts and service information needs.SIS covers information for all products from 1977 on. The information in SIS is equivalent to over 25,000 books. With over 2 million graphics and more than 1.5 million part numbers, SIS contains 44,000 parts and service documents.
SIS is available on Local Area Networks (LAN) with Network SIS, the Internet (SIS Web), or with a DVD subscription.
Data on cat sis web (internet version) is updated nightly, providing users with the most current data. Connection to the internet is required for this access.SIS covers information for all products from 1977 on.
The information in SIS is equivalent to over 25,000 books. With over 2 million graphics and more than 1.5 million part numbers, SIS contains 44,000 parts and service documents.
SIS is available on Local Area Networks (LAN) with Network SIS, the Internet (SIS Web), or with a DVD subscription.
Data on SIS Web (internet version) is updated nightly, providing users with the most current data. Connection to the internet is required for this access.

SIS Hardware and Software Requirements

Go to:

https://dealer.cat.com/sis

Then go to News and Announcements for the most up to date requirements
Get Files from Downloads Page

What’s Required to Run SIS
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Glossary
Access method: ways to search and look at information
Attachment: attachment on machine; i.e., bucketFeedback: electronic communication back to Caterpillar (available through SIS Web only)
Information Types: Document categoriesNPR: Numerical Parts Record
Parts ID: parts identification
Parts identification page: page showing part as well as consistParts consist: listing of parts, quantities
Systems & Components (Product structure): arrangements, groups, system
Return to Main Menu: click on Model: linkSMCS: Service Management Control SystemSNP: serial number prefix

Get Files from Downloads Pag

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Install SIS DVD Software
Administrative Rights are REQUIRED to install the SOFTWARE SIS Administrator/Service Software Administrator can assist

To install & use SIS DVD software, 4 steps are required
1.Install SIS Software
2.Install SIS DATA Setup CDs (there are now
3.License SIS Software
4.Create/Import SIS User Accounts

Starting SIS Web or DVD or Network
Start SIS Web from the browser
Using a shortcut/bookmark
Address is https://sisweb.cat.com**
Start SIS DVD from the desktop or START menu
Once installed, icon is on desktop and in START menu
Start SIS Network from the desktop or START menu
Once installed, icon is on desktop and in START me

Improved and Simplified SIS Main Menu
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Preferences
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NOTE: If this is not visible after making this change, contact Dealer SIS Administrator for access.

Preferences for Parts List
Six options exist for setting Parts Preferences
These options control how parts lists should be handled after processing or e-mailing them
Following slides may differ from your screens based on preferences

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Translated Part Names via SIS Preference Language

By changing the SIS Language interface preference language to other than English: hover text will appear for translated part names when available
Includes all 7 interface languages
Format for print shows both the English and the translated term

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On the parts consist page, if you “mouse over” a part name, you will see the translated name in the language set in your preference.

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Format for print page shows both the English and translated name.
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How to Start Using a Systems & Components (Product Identification)
Searches are divided into those requiring a Product Identification (product ID – prefix and serial number, sometimes referred to as serial number prefix – SNP) and those not requiring a Product ID.

1. Product ID-required searches produce results that are more specific to a product.
2. Prefix only-search results apply to the entire model with that prefix.
3. No-Product ID searches permitted

Model prefixes can be found using the Select Equipment Model search
Some documents require users be given permission to access them. Those are marked with an **.

Don’t know the serial number prefix?
Use the (Find) link

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If you know the Sales Model number, type it in the fill-in box.

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If you don’t know the Sales Model number, select an item from the Product Families displayed in the left column
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Getting Started with Searching
Many access methods used to search for technical information in SIS require a serial number or serial number prefix to be entered before beginning a search.
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Searches from SIS Main Menu
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Information Search Matrix
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Systems & Components (Product Structure)
Systems & Components (Product Structure) refers to systems, groups, and components (e.g., cooling systems, water pumps, and impellers) of products based on the serial number and/or arrangement specified.

Caterpillar Certified Rebuild
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Caterpillar ET 2011A Windows XP78 Install Tutorial

I wrote a guide to install it and I uploaded the patch and the drivers here, including how to solve the connection trouble on the Windows XP SP3 computer (Error #434: The requested baud is invalid) This is because you need to patch ET 2011A.

I know that anything isn’t going to work like the original, but at this time is the tool I have in my hands.

For those like me, I upload the files and I put the links on the attach bellow:
Cat ET 2011A PATCH

https://mega.co.nz/#!jQpgQbJY!hlywN6fLOA_1iojqdj0kToQRWrFsnHPDWiBHCJNEag0

CommunicationAdapterServer

https://mega.co.nz/#!vFxAHKrB!FWoVp6lQ9PeSfnDVuneITmn9gZmLt5iYi6k0gnbIFuo

CP210X USB to UART Driver

https://mega.co.nz/#!iJxhwAbZ!Ph3OtDQAr1l-uKckoBe1Rg51_l3rKpUKcaI3hNpv4bY

FTDI USB to UART Driver

https://mega.co.nz/#!TY5ijLqD!o_ZVBqU5jVeQjPrF3_VjyApMbYf0TLLPf_mjvbC3IzM

Here a leave the instructions:

*   Clean install
*   Install ET 2011A
*   Install FTDI USB to UART Driver
*   Install CP210X USB to UART Driver
*   Open the ET 2011A. Click “Utilities” > “License Cat ET” > Generate code and paste it.
*   If your OS is Windows XP goto step 7 or Windows 7/8 goto step 8.
*   Copy “CommunicationAdapterServer.exe” to “\Program Files\Common Files\Offboard Information Products”
*   ONLY IF WINDOWS 7/8. Open Cat ET 2011A Patch. Select unit and os guest (32 or 64 bits). And click Patch, it would show you Patched it message OK.
*   Reboot computer.
*   Connect USB and bluetooth and wait to install and disconnect them.
*   Go to properties on “My computer”, open hardware management and check USB and bluetooth com port number.
*   Open the ET 2011A and goto Utilities->Preferences->Communications

Select “Heavy Duty Truck diagnostic Scanner Caterpillar Comm Adapter II (Dual Data Link/Serial lP)

Select the same COM port as you noticed in step 11 (USB or bluetooth the one you already connected. 1 only)

It works now. I tested it on a Cat 950G and it show me the 3 ECM, however I’m having trouble to connect with a Cat 416E, I get the message check cable connection, no cable detected.

But it works perfect on a Cat 950G.

Regards.

www.obd2tool.com