FAQ of MB SD C4 Functions, System Requirement and Activation

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FAQ of MB SD C4 Functions, System Requirement and Activation

As a hot sale product in www.obd2tool.com, MB SD C4 leads a heated discuss and consult. And now, we have collected some frequent asked questions about MB SD Connect C4 and sort them in functions, computer system and activation.

MB SD C4 Functions FAQ
Q: Does SD Connect 4 support SCN coding?
A: Yes,SD Connect 4 support SCN coding,but you should get the account yourself.

Q:MB SD C4 could read chassis number for Smart 1998, but unable to test ECU after connected with the car.
A: It needs login password when test Smart, we have DAS SMART Calculator to help calculate login password.

Q: Can Star Diagnoses SD C4 diagnose ML 270 2005 and A class W169 2007?
A: Yes, C4 could diagnose ML 270 2005 and A class W169 2007.

Q: Can SD C4 diagnose Mercedes Benz Trucks, 3335, 1823 and 1413?
A: Yes, C4 could diagnose Benz Trucks, 3335, 1823 and 1413.

Q: Can SD C4 diagnose and program for Mercedes Benz BUS body.
A: Yes, C4 could diagnose MB Bus body.

Q: Does MB SD C4 support W205, w222 and w906?
A: Yes, MB SD C4 can support w205, w222 and W906.

Q: Where to find Smart TAN CODE in the software of SD Connect 4?
A: Sorry, so far we have no Smart TAN code, advice you go to 4S store or original factory to consult.

MB SD C4 Computer system requirement FAQ
Q: Does SD Connect 4 contain SATA HDD?
A: There are three kinds of hard disk formats for SD Connect 4 , including: for Dell D630, for T30 and moveable hard disk, and only two kinds of format for SD C4 , including: for Dell D630and moveable hard disk. Do they contain SATA HDD? It depends on which kinds of HDD, please write a note which format you need when ordering.

Q:  Is MB Star C4 compatible with window7?
A: moveable hard disk version is compatible with WIN7, better Professional version. But suggest you not use WIN7, 90% sdc4 software get broken because of the usage of WIN7.

Q: I have blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.
A: make sure your Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q: When I click “Diagnostic” to find “Fingerprint ID” of SD Connect 4, I got an error” Internal error (3.17)- 3.89 You must contact the user help Desk “.
A: Check whether your computer is compatible with latest xentry software. If you choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if you choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

MB SD C4 Activation FAQ
Q: when I setup SD connect compact 4 hard disk; I got a message reading “No access authorization code! Please contact the Star diagnosis call center”.
A: It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active. As for how to get Hardware fingerprint, LAN-ID and HW-ID,

Q: When I open EPC of MSD Connect 4, I got error message “unable to start application program”, what’s the reason?
A: Firstly, make sure EPC is activated. Secondly, make sure enter EPC from “EPC NET EXPLORER ” and find out LAN ID, finally active it. (A part of users tend to directly start EPC from Xentry, this is not correct.) Still have got the same error? Please contact us for remote assistance.

Q: After I get MB SD connect c4 activation file, I have no idea how to use it, active by star utilities or by EWA NET?
A: We have video tutorial, please click column “Video” to watch. Important note: make sure enter EPC from “EPC NET EXPLORER” and find out LAN ID, finally active it.

Q: I insert the DELL D630 hard disk of MB STAR compact C4 into the computer and then turn on the computer; it asked me for administrator code, what is this code?
A: This administrator code is: User$star2004


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2017 DoIP Xentry Connect C5 MB Star Diagnosis- What’s New

Real Benz diagnostic tool DoIP Xentry Connect C5 came as the newest star diagnosis system in the year 2017. it’s 1:1 clone of the original. Same as the one produced by French ACTIA Company, can test Engine /Transmission / air conditioning /SRS.ABS/ anti-theft system and OBD-II system, for basic diagnostic, SCN coding & ECU programming.

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What’s new? & what is updated, compared with sdconnect c4?

1 This MB SD Connect C5 is the real version with HQ PCB like the original, not the cheap one made by SD connect PCB.(attach PCB photos in the last part)

2 support the newest hybrid W222.

3 has an Ethernet switch, which switches the TCP/IP messages in the event of DoIP diagnosis to the vehicle side.

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4 has a qualitative improvement in hardware and software by authorization of diagnostic interface to control the software.

Hardware: The hardware of C5 is better and stable than SDconnect C4
1.OS: Windows Embedded Standard 7(32bit)

2.Processor: ArrandaieCeleron P4500 oder P4505(38W TDP)

3.Memory: 4G hard disk with 256GB SSD

4.Display: 128*64 PX

5.Battery: 40 minutes (When CPU capacity to 60%)

6.Weight: 1.9KG

7.Network connection: WLAN : IEEE802.11 a/b/g/n2.4+5GHZ

The way to connect: support wireless connection via 1000M workshop switches, also support wired connection.

Software: All BENZ diagnostic software 2017.9 is loaded into the Xentry Connect multiplexer itself.

The management software can be installed on any computer with Windows 7 – 32-bit or Windows 8 – 32-bit and serves only for communication with the multiplexer

The licensing system is reworked – now licenses are stored on MB servers – Any license changes are tracked by the multiplexer when connected to the Internet network.

5 at a lower price: the 1:1 clone of the original C5 is much more cheaper than that from the ACTIA Company

Undoubtedly, the original c5 with Panasonic tablet from the ACTIA Company is excellent … But … Its price is disheartening. The cost of the Japanese tablet is realistic to buy pieces of eight new laptops or tablets from other manufacturers.

Attachment: Xentry Connect C5 PCB- real & fake

PCB from real DoIP Xentry Connect C5

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This board is verified to work no issues.

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PCB from fake SD Connect C5 (actual SD Connect C4 in C5 case)

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the fake mb star c5 has nothing update

it is another SD connect c4 from OBD2TOOL with a different look only

fake C5 adopts the same design in appearance as the genuine from French ACTIA Company

same sw, some PCB, same result as SDconnect

So,  Why you should buy Xentry connect?

After 2015, all Star Diagnosis equipment is no longer supported. First of all, this means that there is no update of the diagnostic data for the newest cars and their systems, as well as the lack of the possibility of coding and programming of electronic units due to the backlog of the software data level in the device, from data in the electronic control units of the car.

Already at the end of 2014, at most dealerships, almost all of the previously used MB SD Connect C4 with SDConnect DoIP multiplexers were almost completely removed. Instead, dealers received Xentry Kit kits, which include the latest Xentry Connect multiplexers and Xentry Tab tablets from Panasonic. Tablets are custom-made, although they also have a “civilian” version – the Panasonic Toughbook CF-D1, somewhat inferior in terms of battery life to the original Xentry Tab, but it has a much more powerful configuration.