Xentry error 2221-45 No access authorization solution

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Xentry error 2221-45 No access authorization solution

One of customer had the Xentry error 2221-45 No access authorization when running Mercedes MB SD Connect C4
2016.07V Xentry diagnostic software. Here is the final solution provided by mbstarhsop.com engineer.


(2221-45) No access authorization for XENTRY Diagnostic was found on the server. You must contact the User Help Disk.


Solution I from mbstarshop engineer:

If you running Windows 7 hard drive, then

Browse to C:\Mercedes-Benz\Xentry\fusoko\eclipse\plugins, delete com.daimler_xentry.diagservice_1.6_0.2016.07181047 file.

2. If you running Windows 8 hard drive,then

Browse to C:\Program Files\Mercedes-Benz\Xentry\fusoko\eclipse\plugins folder,
Delete com.daimler.xentry.diagservice_1.6.0.201607151427 file

Problem has been solved.

Solution II from a user

Software version: Xentry 2016.05

In folder
C:\Program Files (x86)\Mercedes-Benz\Xentry\fusoko\eclipse\plugins


Then paste in
from 2221 052016 folder

Solution III from another user

Software version: 05.2016 Xentry

Free download Xentry-2221-45-fix.rar:


(2 fix)

Solution IV with lots of thanks & likes in a forum

Software version: Xentry 2016.5

replace the file call com.daimler.xentry.diagservice_1.6.0.201605121225.jar in the folder
c:\program Files(x86)\Mercedes-Benz\Xentry\fusoko\eclipse\plugins
with the attachment below



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Mercedes BENZ C5 SD Connect Xentry Tab Kit Technical Support


Why MB Star Diagnostic tool is so well-received by thousands of users, its technology and quality is developed after lots of experiments and improvement. Recently, we mbstar shop website provide a new Star diagnosis bundle, Mercedes BENZ C5 SD Connect Xentry Tab Kit( Newest Mercedes BENZ Diagnostic Tool;Original second hand Mercedes BENZ C5 SD Connect Xentry Tab Kit;With original software and tablet kit;Support BENZ latest protocol)

BENZ C5 SD Connect Diagnostic Tool on OBD2TOOL Description:
Mercedes Benz C5 Xentry Connect diagnostic interface, produced by French ACTIA Company and equipped with Panasonic Xentry-Tab, can test Engine / Transmission / air conditioning /SRS/ABS/ anti-theft system and OBD-II system.
Benz C5 can provide complete diagnosis for the newest hybrid W222. And it has a qualitative improvement in hardware and software by authorization of diagnostic interface to control the software.
BENZ C5 SD Connect Diagnostic Tool Feature:
Efficient diagnostic program and complete vehicle database
Simple and easy-to-use user interface (UI)
High-performance Tab with 4G memory and 13.3 inch LCD touch screen
Advanced upgraded VCI+ communication inter
Support Wired/ wireless connection
Cover all new Mercedes Benz models.
Professional Diagnostic Tools BENZ C5 SD Connect Diagnostic Tool Configuration parameters
A full set of kit configuration
1.Panasonic newest widescreen tab.
2.The original Xentry-Connect by ACTIA
3.Mercedes Benz OBD2 diagnostic cable
Panasonic widescreen Xentry-Tab technical parameters:

OS: windows 7
ultimate CPU:4G
Hard disk memory: 250G
13.3inch touch screen

Xentry-Connect (VCI+) Technical Parameters:

OS: Windows Embedded Standard 7(32bit)
Processor: ArrandaieCeleron P4500 oder P4505(38W TDP)
Memory: 4G hard disk with 256GB SSD
Display: 128*64 PX
Battery: 40 minutes (When CPU capacity to 60%)
Weight: 1.9KG
Network connection: WLAN : IEEE802.11 a/b/g/n2.4+5GHZ